Every customer conversation — in one panel
omni.az helps businesses handle WhatsApp, Telegram, Instagram, Facebook, website chat and phone calls in a single panel, run sales in a built-in CRM and schedule meetings in a shared calendar.
Open the panelWhat you can do
Omnichannel inbox
Messages from every channel in one list: assignment to agents, reply templates, SLA.
CRM and sales
Customer profiles, deals, quotes and invoices.
Calendar and online booking
Customers pick a free slot themselves; meetings sync with the employee’s Google or Microsoft calendar.
Telephony
Calls, recordings and call analytics on the customer profile.
AI assistants
A knowledge-base chatbot and reply suggestions for agents.
Automation
Rules and workflows: routing, reminders, notifications.